Legal

Last updated: April 2026

Terms of Service
Privacy Policy
Refund Policy
Contact

IMPORTANT — PLEASE READ CAREFULLY BEFORE SUBSCRIBING.

By subscribing to Agent Content Kit you agree to be bound by these Terms of Service in their entirety. If you do not agree, do not subscribe or use our services. These Terms include a limitation of liability clause, a disclaimer of warranties, an indemnification obligation, and a binding arbitration provision that affect your legal rights.

1. The Service

Agent Content Kit ("ACK," "we," "us," or "our") is a subscription-based content service that delivers AI-generated social media content kits to real estate professionals. Each kit contains creative suggestions including caption ideas, photo concepts, graphic directions, video script ideas, carousel frameworks, market update templates, and general marketing tips (collectively "Content"). Our service is provided through agentcontentkit.com and delivered via email in PDF format.

2. Nature of Content — Creative Suggestions Only

ALL CONTENT DELIVERED BY AGENT CONTENT KIT IS PROVIDED AS CREATIVE INSPIRATION AND GENERAL SUGGESTIONS ONLY. IT IS NOT PROFESSIONAL ADVICE, INSTRUCTION, DIRECTION, OR A MANDATE OF ANY KIND.

2.1 No Professional Advice

Nothing in our Content constitutes professional advice of any kind, including but not limited to legal advice, real estate advice, marketing advice, safety advice, medical advice, or financial advice. You should consult qualified professionals for advice specific to your situation.

2.2 Creative Suggestions Only

All photo concepts, video ideas, script suggestions, shot list ideas, location suggestions, staging concepts, and any other creative directions provided in our Content are general creative inspiration only. They are not instructions. They do not account for the specific conditions, features, layout, safety considerations, or circumstances of your property, location, or personal situation.

2.3 Your Independent Judgment

Before acting on any suggestion in our Content, you are solely responsible for independently evaluating whether that suggestion is appropriate, safe, legal, and suitable for your specific circumstances. You must apply your own professional judgment at all times.

2.4 Physical Safety

YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR OWN PHYSICAL SAFETY AND THE SAFETY OF ANY PERSON INVOLVED IN CREATING CONTENT BASED ON OUR SUGGESTIONS. We make no representations about the physical safety of any suggested activity. You must assess all physical safety risks yourself before creating any content. Do not attempt any activity you believe may be unsafe regardless of whether it appears in our Content.

2.5 Property Accuracy

Our Content is generated by artificial intelligence and does not have knowledge of your specific property, listings, or location. Any reference to property features, architectural elements, views, or amenities in our Content is general and illustrative only. We make no representations that any suggested property feature exists at your location. You are responsible for adapting all suggestions to your actual property.

2.6 AI-Generated Content

Our Content is generated using artificial intelligence and may contain inaccuracies, errors, or outdated information. AI-generated content may not reflect current market conditions, local regulations, platform policies, or best practices. You are responsible for reviewing all Content before use and for ensuring it is accurate, appropriate, and compliant with applicable laws and platform terms.

2.7 Regulatory Compliance

You are solely responsible for ensuring that any content you create or publish complies with all applicable laws and regulations, including but not limited to real estate advertising regulations, Fair Housing Act requirements, state licensing board rules, MLS regulations, social media platform terms of service, FTC disclosure requirements, and any other applicable rules. We make no representations that our Content complies with any such requirements.

3. Subscription Terms

3.1 Trial Period

We offer a 7-day free trial for new subscribers. No charge is made during the trial period. Your subscription begins automatically at the end of the trial unless cancelled before the trial ends.

3.2 Billing

Subscriptions are billed monthly in advance. By subscribing you authorize us to charge your payment method on a recurring monthly basis until you cancel. All fees are in US dollars.

3.3 Cancellation

You may cancel your subscription at any time by emailing agentcontentkit@gmail.com. Cancellation takes effect at the end of the current billing period. You will retain access through the end of your paid period.

3.4 Price Changes

We reserve the right to change our subscription prices. We will provide at least 30 days notice of any price increase to active subscribers via email. Continued use of the service after a price change takes effect constitutes your acceptance of the new price.

4. Intellectual Property

4.1 Your License

Upon payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use the Content delivered to you solely for your own personal real estate business social media marketing purposes. You may not resell, redistribute, sublicense, or share our Content with others.

4.2 Our Rights

All Content, trademarks, service marks, logos, and other intellectual property associated with Agent Content Kit remain our exclusive property. Nothing in these Terms transfers any intellectual property rights to you.

4.3 Your Content

We claim no ownership over content you independently create using our suggestions as inspiration. You retain full ownership of the actual posts, videos, and graphics you create.

5. Disclaimer of Warranties

OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR SPECIFIC NEEDS.

6. Limitation of Liability

6.1 IN NO EVENT SHALL AGENT CONTENT KIT, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF CLIENTS, LOSS OF BUSINESS OPPORTUNITIES, PERSONAL INJURY, OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OR RELIANCE ON OUR SERVICE OR CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.2 IN NO EVENT SHALL AGENT CONTENT KIT'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

6.3 THE LIMITATIONS IN THIS SECTION APPLY TO ALL CLAIMS WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

6.4 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY AND YOU MAY HAVE ADDITIONAL RIGHTS.

7. Indemnification

You agree to indemnify, defend, and hold harmless Agent Content Kit and its owners, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys fees) arising out of or related to:

8. Assumption of Risk

By using our service, you expressly acknowledge and assume all risks associated with creating social media content based on our suggestions, including risks associated with physical activity during content creation, risks of publishing content that may not comply with applicable laws or regulations, and risks associated with relying on AI-generated suggestions for your professional business.

9. Dispute Resolution

9.1 Informal Resolution

Before initiating any formal dispute, you agree to contact us at agentcontentkit@gmail.com and attempt to resolve the dispute informally for at least 30 days.

9.2 Binding Arbitration

If informal resolution fails, any dispute arising from or related to these Terms shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in Miami-Dade County, Florida. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

9.3 Governing Law

These Terms shall be governed by the laws of the State of Florida. Florida's two-year statute of limitations for personal injury claims applies to any claim you may bring against us.

10. General Provisions

10.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Agent Content Kit regarding your use of our service.

10.2 Severability

If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.

10.3 Changes to Terms

We will notify active subscribers of material changes via email at least 14 days before they take effect. Continued use after changes take effect constitutes your acceptance.

10.4 No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.

10.5 Independent Contractor

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Agent Content Kit.

1. Information We Collect

We collect information you provide directly to us, including your name, email address, payment information processed by Stripe, and information you provide in your onboarding form such as your real estate market, niche, and active listings. We also collect usage data automatically, including information about how you interact with our emails and service.

2. How We Use Your Information

We use the information we collect to deliver your monthly content kits, process payments, send service-related emails, improve our service, and communicate with you about your subscription. We use the information in your onboarding form exclusively to personalize your content kits. We do not sell this information or use it for any other purpose.

3. Payment Information

All payment processing is handled by Stripe. We do not store your credit card information. Stripe's privacy policy governs how your payment information is handled.

4. Email Communications

By subscribing you consent to receive emails from us including your monthly content kits, service updates, and transactional messages related to your subscription. You may opt out of non-essential communications at any time by replying to any email with "unsubscribe."

5. Data Retention

We retain your information for as long as your subscription is active and for a reasonable period after cancellation to comply with legal obligations and resolve disputes.

6. Third Party Services

We use the following third-party services: Stripe for payment processing, SendGrid for email delivery, and Anthropic's Claude API for content generation. Each of these services has its own privacy policy governing the data they process.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at agentcontentkit@gmail.com.

8. Security

We take reasonable measures to protect your information from unauthorized access. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

9. Contact

Questions about our Privacy Policy? Contact us at agentcontentkit@gmail.com

Free Trial

We offer a 7-day free trial for all new subscribers. No charge is made during your trial period. You may cancel at any time during your trial without being charged.

Refund Policy

Due to the digital and personalized nature of our content kits, we do not offer refunds after a content kit has been generated and delivered to you. If you experience a technical issue that prevented you from receiving your kit, please contact us within 7 days at agentcontentkit@gmail.com and we will work to resolve the issue or provide a replacement kit.

Cancellation

You may cancel your subscription at any time by emailing agentcontentkit@gmail.com with the subject line "Cancel my subscription." Your cancellation takes effect at the end of your current billing period. You will not be charged for the following month and will retain access through the end of your paid period.

Exceptions

We evaluate refund requests on a case-by-case basis. If you believe you are entitled to a refund due to exceptional circumstances, please contact us and we will review your request.

Get in Touch

Have a question about your subscription, your content kit, or our service? We typically respond within one business day.

Email: agentcontentkit@gmail.com

Response time: Within 1 business day

For cancellations: Email with subject "Cancel my subscription"

For billing issues: Email with subject "Billing question"